Terms of Service
Last updated: February 22, 2026
1. Agreement to Terms
By accessing or using the Women's Sugar website (womenssugar.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our website and make purchases. By using our site, you represent and warrant that you meet these requirements.
3. Products and Pricing
- All product descriptions, images, and specifications are provided for informational purposes and may vary slightly from actual products.
- Prices are listed in US Dollars (USD) unless otherwise indicated. We reserve the right to change prices at any time without prior notice.
- We make every effort to ensure pricing accuracy. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
- Product availability is subject to change without notice.
4. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, or suspected fraud.
Payment is processed securely through our third-party payment processors (Stripe and PayPal). By providing payment information, you represent that you are authorized to use the payment method.
5. Shipping and Delivery
- We ship to addresses within the United States and select international destinations.
- Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or other factors beyond our control.
- Risk of loss and title for items pass to you upon delivery to the carrier.
- Free shipping may be offered on qualifying orders as indicated at checkout.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. Our return policy allows:
- Returns within 30 days of delivery for unused, unopened products in original packaging
- Defective or damaged products may be returned for a full refund or replacement
- Return shipping costs are the responsibility of the customer unless the return is due to our error
- Refunds will be processed to the original payment method within 5-10 business days
For hygiene and safety reasons, certain intimate care products cannot be returned once opened. These items will be clearly marked on the product page.
7. Intellectual Property
All content on our website, including text, images, logos, graphics, and software, is the property of Women's Sugar or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. User Accounts
When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.
9. Product Disclaimers
Our products are intended for personal care use only. They are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition, consult your healthcare provider before using our products. Individual results may vary.
10. Limitation of Liability
To the fullest extent permitted by law, Women's Sugar shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes constitutes acceptance of the updated terms.
13. Contact Us
If you have questions about these Terms of Service, please contact us at: